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| THE MOST ASK QUESTIONS? | | | | Where will I be met at the airport? | | Pick up details will be arranged when making your reservation. Your pick up location will be determined by
factors such as the airline you are flying, whether you have carry on or checked baggage and your personal preferences. In
order to expedite your pick up, your driver will have your cell phone number. Please be sure to turn your phone on once you
are off the plane. If you have any difficulty finding your driver please call us immediately. | | | | What if my flight is delayed? | | We always monitor flights with the airline so we know what your actual [as opposed
to scheduled] arrival time will be. On those rare occasions when the airline misjudges the actual arrival time, the following
waiting time policy will apply. For domestic flights thirty minutes waiting time is complimentary, for international flights
sixty minutes waiting time is complimentary, thereafter waiting time is billed at the rate of forty dollars per hour in fifteen
minute increments. | | | | What
if my plans change and I need to cancel my reservation? | | Due to the scheduling and time constraints of our business, please be sure to cancel at least twenty four
hours before your scheduled pick up time to avoid cancellation charges. Cancellation within twenty four hours before scheduled
pick up time will result in a full charge equal to the cost of the trip plus a twenty percent service fee. |
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